Privacy Policy

Last updated: November 28, 2024

1. Introduction

At Hously Insights ("we", "our", or "us"), we understand the sensitive nature of property management data and prioritize the protection of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. This policy applies to all users regardless of location, including both United States and Canadian users. We comply with applicable privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Consumer Privacy Act (CCPA) where applicable.

2. Information Collection

When you use our Platform, we collect: • Account information (name, email, contact details) • Property management data you input into the platform • Payment information (processed securely through Stripe) • Basic usage data to improve our service We use trusted third-party service providers to securely store and process your information. Our payment processing is handled by Stripe, and all data is stored securely through our database provider.

3. Use of Information

We use collected information for: • Displaying your property management data back to you • Operating and improving our Platform • Sending necessary service notifications • Complying with legal requirements

4. Data Sharing and Third-Party Services

We share information with third parties only as necessary: • Payment processing for subscriptions • Secure data storage • Analytics to improve our service We work with established service providers who maintain their own security and privacy practices.

5. Data Security

While we use trusted service providers with industry-standard security measures, no internet transmission is 100% secure. You are responsible for keeping your login credentials confidential. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws.

6. Your Rights & Responsibilities

Any data you store on our Platform is your responsibility, including ensuring you have proper consent from tenants or other parties whose information you add. For California residents: You have additional rights under the CCPA, including the right to know what personal information we collect and how we use it. For Canadian residents: You have rights under PIPEDA regarding your personal information. For any privacy concerns or requests, contact us at info@houslyinsights.com.

7. Your Data Rights

You may request: • Access to your personal data • Correction of inaccurate data • Deletion of your data (subject to legal requirements) Contact us at info@houslyinsights.com for such requests.

8. Updates & Contact

We may update this Privacy Policy as needed. Your continued use after changes indicates acceptance. For any privacy concerns or questions, contact us at info@houslyinsights.com

9. Marketing Communications

When you create an account, you agree to receive: • Service updates and announcements • Product newsletters • Feature updates • Tips and educational content You can opt-out of marketing emails anytime through: • Email unsubscribe links • Account settings • Contacting us directly We will continue to send service-related emails (like billing notices) even if you opt-out of marketing.